About Us

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Our Mission

The core values of the Merchant Industry inspire us to strive for excellence in everything that we do. Our card processing company stands apart from other companies by delivering unparalleled payment processing services to enable business like yours to succeed. As a Merchant Industry valued client, you will receive a robust suite of payment processing solutions designed to deliver unsurpassed value. Your success is our success!

Our Team

Leo Vartanov
CEO
Jennifer Vartanov
CHRO
Christopher Benabu
COO
Jennie Tufano
SVP & Compliance Officer
Khatia Gogsadze
Vice President of Finance
Ramon Toribio
EVP
Craig Benabu
Director of Marketing
Yesenia Alzate
Director of Underwriting
Andrew Radin
Director of Operations NY
Keary Williams
Director of Operations FL
Nicholas Malave
Tech Manager
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Merchant Industry LLC
36-36 33rdst, Suite 206,
Long Island City, NY 11106

Merchant Industry LLC
150 S. Pine Island Road,
Suite 440, Plantation, FL 33324

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Merchant Industry LLC® is a registered MSP/ISO of the following: Elavon, Inc. Georgia a wholly owned subsidiary of U.S. Bancorp, Minneapolis, MN Wells Fargo Bank, N.A., Concord, CA., Esquire Bank, N.A., Jericho, NY and Commercial Bank of California, Irvine, CA. Designated trademarks and brands are the property of their respective owners. American Express may require separate approval. The Clover name and logo are owned by Clover Network, Inc. a wholly-owned subsidiary of First Data Corporation, and are registered or used in the U.S. and many foreign countries.

Copyright © 2024 Merchant Industry All Rights Reserved.

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Leo Vartanov
CEO

A St John’s University Honors graduate who also attended NY Law School, Leo oversees the day to day operations of Merchant Industry and is the driving force behind the explosive growth experienced over the past several years culminating in the naming of Merchant Industry to INC’s list of the 5000 fastest-growing private companies in the country. Merchant Industry started out in a small one-room office space and has expanded to a large operation with offices in multiple locations. Through the many hierarchies of this firm there exist dozens of processing solutions and myriad tools available for use by businesses from the smallest mom and pop operation to the largest multiple location businesses nationally. Not content to rest on past successes, Merchant Industry has been the recipient of multiple awards and generous recognition from the banks and processing platforms that it works with. All of this proves that Merchant Industry is not just another startup company but rather a name that will be trusted and recognized in the industry for many years to come.
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Jennifer Vartanov
CHRO

A St. John’s University graduate, Jennifer has dedicated her talents to overseeing the many financial aspects of a fast-growing company. Her hard work from the first day has contributed to the growth the company has experienced over the past 10+ years. Her expertise in her field at such a young age is unprecedented and her incredible work ethic as well as her tireless energy is the engine to keeping this company on a firm but expanding financial footing. As the company expanded from a small office with two people to multiple offices and hundreds of people she has kept her finger on the pulse of not only the company’s needs but the industry as well allowing Merchant Industry to stay nimble, responsive and at the forefront of an ever evolving and fluid market.

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Christopher Benabu
COO

Christopher Benabu is the co-founder and COO of Swipe4Free. Having started at a very young age, his entrepreneurial drive was evident in building a chain of 24 mobile phone stores in the metro New York area alongside his partners. The sale of those stores and the experience garnered in building and running them led to the next phase in his career with Swipe4Free, the first US compliant Merchant Services Provider offering a cash discount and surcharging platform. Christopher has expanded the customer portfolio to over 15,000 merchants, processing over 3 million transactions and over 4 billion dollars a year in credit card processing volume. As of 2020 Swipe4Free has saved their merchants over 100 million dollars in credit card processing fees. Christopher is the driving force behind the sales teams at Swipe4Free. His expertise in sales, marketing, and relentless energy are a major factor in Swipe4Free’s substantial growth since its inception in 2007. He is adept in seeing industry trends as they emerge and positioning Swipe4Free at the forefront of the ever changing credit card processing industry.

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Jennie Tufano
SVP & Compliance Officer

Jennie Tufano, serving as the Senior Vice President (SVP) and Compliance Officer at Merchant Industry, possesses a wealth of expertise in overseeing Underwriting, Risk and Compliance within the credit card processing domain. With a background that includes pivotal roles at Esquire Bank, where she focused on ISO Compliance, actively contributed to maintaining adherence to industry compliance standards specific to Independent Sales Organizations. Jennie Tufano’s career trajectory showcases her commitment to ensuring compliance and mitigating risks in all aspects of credit card processing.

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Ramon Toribio
EVP

Executive Vice President with extensive experience in the financial services and payments industry. Highly developed skills in corporate strategy development, strategic planning, and sales market research. Leading the sales team and ISO’s with included responsibilities of acquiring new relationships while maintaining existing relationships with endless solutions and education. Ramon’s primary responsibility is the creation, communication and implementation of the organizations vision, mission, and overall direction. Ramon focuses on the development of the strategic plan in order to advance the company’s mission and
objectives..

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Craig Benabu
Director of Marketing

Craig Benabu, a seasoned Director of Marketing with over 20 years of design experience, excels in creating digital advertisements and communications for Merchant Industry and its subsidiaries. He adeptly provides marketing materials to internal teams and the sales force, manages budgets for monthly trade shows, and oversees web design teams abroad. Craig’s strategic prowess shines through in setting and monitoring marketing and design team goals, ensuring impactful campaigns and sustained business growth for Merchant Industry.

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Yesenia Alzate
Director of Underwriting

Yesenia J. Alzate began her career in merchant services in 2012, initially working in customer service. She quickly took on additional clerical roles and supported the Spanish queue during PCI week and in the retention department. Yesenia transitioned to underwriting after a year, progressing from a junior underwriter to a director. Her expertise lies in managing high-risk merchants, particularly in the nutraceutical and CBD industries. She now leads the Underwriting Department at Merchant Industry, where she is responsible for training new underwriters, developing policies, and participating in audits with card brands and banks.

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Andrew Radin
Director of Operations NY

Andrew Radin serves as the Director of Operations at Merchant Industry. He holds an MBA from NYU Stern and is renowned for his strategic leadership and profound industry expertise. Andrew excels in crafting highly efficient, customer-centric environments that significantly enhance interaction quality and customer satisfaction. Andrew also integrates cutting-edge business strategies and technological innovations to streamline the organization’s operations. Andrew boasts a distinguished track record at our merchant services organization, where his deep understanding of the financial services and payments industry enables him to skillfully manage the complexities of financial operations and customer engagement. He is especially proficient in utilizing AI and automation to streamline processes, bolster decision-making, and optimize customer interactions. Renowned for his strategic insight and steadfast commitment to excellence, Andrew utilizes data-driven decision-making and advanced customer relationship management strategies to ensure every interaction at Merchant Industry is impactful and fulfilling. His approach not only drives substantial operational improvements but also cultivates a culture of innovation and continuous improvement and growth for the organization.

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Keary Williams
Director of Operations FL

From a young age, Keary has been immersed in the technology sector. His journey began in Jamaica, where he first explored his passion for technology and management through a technology support business. Upon relocating to the United States, he embarked on his professional journey with Comcast, where he served as a level 2 tech. 

In 2015, Keary’s path led him to Merchant Industry, where he has since distinguished himself. Over the years, Keary has ascended through the ranks, not only in position but also in the esteem of his colleagues. Known for his reliability and exceptional mentoring skills, he has become the go-to person in his field.

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