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Contact information

Call Us
Call us

Tel: (866) 811-1005
Fax: (800) 597-7176
Mail: info@merchantindustry.com

Working Time
Hours of operation

Monday - Friday
9AM - 6PM

Newyork

New York Merchant Industry Office

36-36 33rdst, Suite 206, Long Island City, NY 11106
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florida

Florida Merchant Industry Office

150 S. Pine Island Road, Suite 440, Plantation, FL 33324
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Support contact information

Merchant support

Support Department ( Merchant Accounts, Check Services, Equipment, Gift Cards, Age Verification)

Technical support

Technical support is available for any issues you may encounter

POS support

Our products include comprehensive Point-of-Sale (POS) support to streamline your operations.

ACH support

Our platform now supports Automated Clearing House (ACH) transactions, offering a reliable and secure method for electronic money transfer.

Residual support

Residual support to ensure all portfolios are accounted for and reflected accurately.

Risk management

Please report any fraudulent sales, suspicious activity, or sales that exceed your processing estimates.

Client relations

Supporting our clients to maintain strong relationships to address needs and resolve concerns promptly

ISO support

Interested in becoming an Independent Sales Agent for Merchant Industry? Talk to a member of our Sales Team to find out more.

Underwriting

Please contact underwriting with any questions on your accounts regarding necessary requirements.

Chargebacks

Please contact the chargebacks department immediately if you notice any suspicious activity on your account.

Compliance

We’re available when you have any concerns or questions regarding the proper compliance.

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Merchant Industry LLC
36-36 33rdst, Suite 206,
Long Island City, NY 11106

Merchant Industry LLC
150 S. Pine Island Road,
Suite 440, Plantation, FL 33324

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About Us

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Merchant Industry LLC® is a registered MSP/ISO of the following: Elavon, Inc. Georgia a wholly owned subsidiary of U.S. Bancorp, Minneapolis, MN Wells Fargo Bank, N.A., Concord, CA., Esquire Bank, N.A., Jericho, NY, Commercial Bank of California, Irvine, CA, and Synovus Bank, Columbus, GA. Designated trademarks and brands are the property of their respective owners. American Express may require separate approval. The Clover name and logo are owned by Clover Network, Inc. a wholly-owned subsidiary of First Data Corporation, and are registered or used in the U.S. and many foreign countries.

Copyright © 2025 Merchant Industry All Rights Reserved.

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